Privacy Policy & GDPR Compliance

 

Last Updated: 08/08/2025

Mallorca Connections respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spanish data protection laws (Ley Orgánica de Protección de Datos y Garantía de los Derechos Digitales - LOPDGDD). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.

1. Who We Are

Mallorca Connections is based in Spain and provides property management, concierge services, buyer’s agent services, and vacation rentals.

Data Controller: Mallorca Connections
Contact Email: info@mallorcaconnections.com

2. Information We Collect

We may collect the following types of personal data:

Contact details (name, email address, phone number, postal address)

Service-related information (property details, project requirements, preferences)

Communication records (emails, messages, and calls related to your enquiry or project)

Technical information (IP address, browser type, and usage data when you visit our website)

We only collect the information necessary to provide our services or respond to your enquiries.

3. How We Use Your Data

We process your personal data for the following purposes:

Responding to enquiries and providing requested services

Managing client accounts and ongoing projects

Sending relevant service updates or offers (only with your consent)

Meeting legal or contractual obligations

Improving our website and customer experience

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Your consent (for marketing or newsletter sign-up)

Contractual necessity (to deliver our agreed services)

Legal obligation (compliance with Spanish or EU regulations)

Legitimate interest (business operations and service improvement)

5. Data Sharing & Storage

We do not sell your data to third parties.

We may share your data with trusted partners or suppliers solely for the purpose of delivering our services.

All third parties are contractually bound to comply with GDPR and protect your data.

Data is stored securely within the EU. If transferred outside the EU, we ensure adequate safeguards are in place.

6. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (“right to be forgotten”)

Restrict or object to the processing of your data

Request a copy of your data in a portable format

Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at info@mallorcaconnections.com.

7. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by Spanish law.

8. Cookies & Website Tracking

Our website uses cookies to improve functionality and analyse usage. You can manage or disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about our privacy practices, please contact:
Mallorca Connections
Email: info@mallorcaconnections.com

If you believe we have not handled your data in accordance with the law, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

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